COVID-19 Updates and Resources
COVID-19 Vice President for Student Affairs Office Limited Operations
Effective Tuesday, March 17 through April 30, UNM is implementing limited operations for our university, which will entail reducing the services offered and the number of employees physically present on UNM main campus. Therefore, the Office of Student Affairs will have limited staff in the office and will primarily be working remotely. If you need information regarding the Coronavirus (COVID-9 at UNM, please go to: http://www.unm.edu/coronavirus/.
If you need assistance from Student Affairs, you can leave a voice message now but there may be a delay to return your phone call. Sending an email to the specific Student Affairs staff that you need to contact will be the best method for communication. We will be checking emails throughout this timeline. If you are not sure which staff person to contact, please visit the Student Affairs website at: http://studentaffairs.unm.edu/about-us/directors.html for a list of all our directors. Or you can contact the VP for Student Affairs staff at: http://studentaffairs.unm.edu/about-us/osa-staff.html.
In case of an emergency, contact Eliseo “Cheo” Torres at (505) 269-2542 or email@example.com
We apologize for any inconvenience. Thank you.
I encourage each of you to keep informed by checking the UNM Coronavirus website for updated information, re-watching the recording of the town hall which will be posted on the UNM President's website and the UNM COVID-19 website. The page will also have FAQs which were not able to be answered during the Town Hall. These three ways will be the best ways to get the most updated information.
OSA and COVID-19 Reminders
As we try to navigate our new temporary “normal” I want to ensure you that although we are not all on campus, we are available remotely. We are using email, phone, social media, Zoom and other creative ways to keep our Lobos safe. University Communications and Marketing is continuously updating their Coronavirus website and their Limited Operations article to keep us all informed of how departments and services are operating. The next few pages are a comprehensive of specific information on our departments and programs.
OSA Limited Operations and Information
Updated April 2
Accessibility Resource Center
ARC staff is working remotely Monday through Friday from 9 a.m. to 4 p.m. Accommodations specialist are available remotely through email, Zoom and telephone. Signed language interpreters are working as needed and preparing for online classes. All services and accommodations are available for students with disabilities already registered with ARC. Call 505-277-3506 or email firstname.lastname@example.org with any questions.
African American Student Services
AASS staff is working remotely from 8 a.m. to 5 p.m. Call 505-277-5645 or email email@example.com with any questions. Services include: General Advocacy Academic Advisement Financial Aid & Scholarship advisement AASS scholarship and conference funding assistance Virtual Programming Computer and Printing access (by request during limited hours).
American Indian Student Services
AISS staff is working remotely Monday through Friday from 8 a.m. to 5 p.m. Call 505-277-6343 or email firstname.lastname@example.org
Services include: Academic advisement Financial aid scholarship advisement Financial needs analysis Degree plan checklists for tribal scholarships Emergency and special circumstances scholarships Advocacy
Air Force ROTC
Air Force ROTC is working remotely Monday through Friday 8 a.m. to 5 p.m. Call Lt Col William Beauter at 505-227-0079 for more information.
Army ROTC is working remotely Monday through Friday from 8:30 a.m. to 4:30pm. Call (505) 277-2270 or email email@example.com.
All ASUNM events have been cancelled or postponed. For additional information, visit ASUNM Events.
All career development appointments will be conducted online through email at firstname.lastname@example.org. Career Services will NOT be holding regular walk-in appointments until further notice. Please contact the front desk at 505-277-2531 for scheduling options. Services include: General Advocacy Academic Advisement Financial Aid & Scholarship advisement AASS scholarship and conference funding assistance Virtual Programming Computer and Printing access (by request 3.17-3.20 and during limited hours weeks to follow) Career advisement scheduling via online: email@example.com or via phone 505.277.2531 Employer Relations: via Keith Hitz and Victoria Kirikos emails Job and internship posting: via Handshake (unm.joinhandshake.com)
The Children’s Campus will be closed for families through April 5. The Children’s Campus Management Team will continue to be available remotely and can be contacted via email at firstname.lastname@example.org.
College Assistance Migrant Program
CAMP is not conducting any in-person meetings at this time. Program staff is working remotely Monday through Friday from 9 a.m. to 4 p.m. Call 505-340-4856 with any questions.
College Enrichment and Outreach Programs
CEOP includes: College Prep Programs, Educational Opportunity Center, McNair/Research Opportunity Program, New Student Orientation, Student Support Services, and Upward Bound. CEOP staff are working remotely Monday through Friday 9 a.m. to 5 p.m. email email@example.com or call 505-277-5321 for information.
Services include: Advisement and financial aid via skype, phone, email
New Student Orientation questions via 277-3096 or firstname.lastname@example.org
Student Support Services via 277-3230 or email@example.com
College Enrichment Program
CEP staff is working remotely and will conduct hours through Skype and Zoom, Monday through Friday from 8 a.m. to 5 p.m. Call 505-277-5321 or email firstname.lastname@example.org with any questions.
Community Engagement Center
CEC staff is working remotely through Sunday, April 5. Staff will conduct Zoom office hours Monday through Friday from 10 a.m. to 2 p.m.
Dean of Students Office
Dean of Students Office staff will be working remotely and will be available by phone during normal business hours. Call 505-277-3361.
- Short Term Loans (STLs) are still available to students through the DOS. These are being processed remotely. To apply for an STL contact email@example.com or call 505-277-3361 for instructions on how to complete the application remotely.
- Center for Financial Capability has limited services offered during this time. CFC is temporarily hosting drop in hours on zoom. To drop by our digital office hours, visit Join Zoom Meetinghttps://unm.zoom.us/j/316116591 between 12:00 and 2:00 on Thursday afternoons. Contact CFC@unm.edu for more information or to schedule an appointment with our staff.
- National Student Exchange - Contact Greg Golden to schedule an appointment firstname.lastname@example.org or call 505-277-3361. He is available remotely on skype and Zoom
- Disciplinary Record Checks - If you are an investigator or employer dropping off a record check clearance form, please email email@example.com a copy of the waiver, your business card, and the deadline for you to receive the response. If you are a student seeking a record check for yourself, email firstname.lastname@example.org with your request and the deadline for you to receive the response. You can reach Andria Torrez, Associate Conduct Officer, at email@example.com and Kelly Davis, Student Conduct Officer, at firstname.lastname@example.org.
- Students of Concern - If this is an emergency, dial 911. To Report a student of concern or to file a CARE report visit care.unm.edu or contact Lydia Wolberg at email@example.com
- Code of Conduct - Please contact 505-277-3361 or contact our conduct staff Andria Torrez and Kelly Davis for issues or concerns pertaining to the Code of Conduct.
El Centro de la Raza
El Centro de la Raza staff is working remotely Monday through Friday from 8 a.m. to 5 p.m. They will also host virtual “walk-in” hours Tuesdays and Thursdays from 10 a.m to 12 p.m. and 1 p.m. to 3 p.m. Call 505-277-5020 or email firstname.lastname@example.org.
High School Equivalency Program
Program staff is available by telephone Monday through Friday from 9 a.m. to 4 p.m. Call 505-235-3316 with any questions.
Restricted Access beginning Thursday, March 19. Only authorized UNM employees, who need to work within to continue operations online, will have access to Johnson Center.
Lobo Food Pantry
The Lobo Food Pantry is ONLY hosting drive-up or walk-up services for students. Drive-up and walk-up services are being offered every Monday from 1:30 to 3:30 p.m., and every Thursday from 10:30 a.m. to 12:30 p.m. Students can pick up pre-made bags or boxes of groceries at the loading dock on the Northeast corner of the Student Advising and Enrichment Center (the same building where the campus pantry is housed).
LoboRESPECT Advocacy Center
LARC staff is working remotely Monday through Friday from 8 a.m. to 5 p.m. Call 505-277-2911 or email email@example.com with any questions.
Staff is working remotely Monday through Friday from 8 a.m. to 5 p.m. Call 505-277-1330 or email firstname.lastname@example.org. Also available through Zoom and Skype.
Residence Life / Student Housing
All residents living on main campus in Alvarado, Coronado, Hokona, Laguna/DeVargas, Redondo Village Apartments, Santa Clara, SRC Apartments, and Casas del Rio should make plans to move off campus by Tuesday, March 24. For additional information, visit Residence Life / Student Housing.
Student Activities Center
SAC staff is working remotely Monday through Friday from 8 a.m. to 5 p.m. Call 505-277-4706 or email email@example.com with any questions.
Student Government Accounting Office
SGAO staff is working remotely Monday through Friday from 8 a.m. to 5 p.m. Call 505-277-7888 or email firstname.lastname@example.org with any questions.
Student Health and Counseling
SHAC counseling and medical is converting all in-person visits to teletherapy appointments, when possible. Call 505-277-3136 to schedule an appointment. If you are an established patient with a SHAC provider, you can message your provider through your UNM Health Portal to request assistance. SHAC is NOT a testing site for the Coronavirus.
Student Support Services – TRIO
Student Support Services-TRIO staff are working remotely Monday through Friday 9 a.m. to 5 p.m. email email@example.com or call 505-277-3230 for information.
Student Union Building
Restricted Access. Only authorized UNM employees, who need to work within to continue operations online, will have access to the SUB.
Veterans Military Resource Center
Staff is working remotely Monday through Friday, from 8 am to 5 pm. Contact the VMRC via email at firstname.lastname@example.org (preferred) or call at 505-277-3181.
Women's Resource Center
WRC staff is working remotely Monday through Friday from 8 a.m. to 5 p.m. Call 505-277-3716 or email email@example.com with any questions.
March 20, 2020 Message UNM Children's Campus
The UNM Children's Campus has closely been monitoring the developments of the COVID-19 situation in the State of New Mexico. In discussion with UNM Leadership, it has been determined that the UNM Children's Campus will be closing temporarily to families beginning today, March 20, 2020 and extending through April 5, 2020. The UNMCC Leadership Team will continue to work and be available during this time.
As always, keeping our community healthy and safe is a top priority. We will continue to closely monitor the reports and recommendations from University Leadership, the CDC, National Association fo the Education of Young Children, and the State of New Mexico Child Care Licensing to ensure that we do everything we can during this rapidly chaning situation. Staff will reach out to families individually to keep them apprised of updates as they are received. Please continue to check our Facebook page and this dedicated site for the most up to date information and resources during this time.
Resources to Families and First Responders:
-For information on Early Childhood Services, please visit https://www.newmexico.gov/early-childhood/children-and-families/
-Please call 1-833-551-0518 to connect with the state’s child care Resource and Referral line or go to www.cyfd.org to download a child care assistance application.
-For meal access and questions, please visit: https://www.newmexico.gov/early-childhood/children-and-families/
March 19 Message from President Stokes
First, I hope you and your families are safe during this unsettling time in our state, nation and world. As Lobos we like to say ‘each of us defines all of us’ – and that has never been more true than it is right now. Although we are all striving to maintain social distance, we also still have a social responsibility to remain calm during chaos, adaptable during change, and united during times of uncertainty.
Yesterday, Governor Michelle Lujan Grisham announced a series of Executive Orders that have gone into effect today, Thursday, March 19, 2020. The governor’s directives require the closure of all malls, movie theaters and gyms, and limit all restaurants to take-out or delivery only. Governor Lujan Grisham has also directed anyone traveling into New Mexico to self-isolate for 14 days. Similarly, Albuquerque Mayor Tim Keller has declared a local public health emergency – allowing the city more access to funding for COVID-19 response and resources.
These state and local measures are being taken to further encourage the social distancing necessary to slow the spread of COVID-19 and to keep our health care system from becoming overwhelmed.
In these extraordinary times, extraordinary measures must be taken to safeguard our university community and maintain our educational mission.
While UNM remains open for business, most services, including classes, will now only be offered remotely using online technology. Given the scope of this disease and its progression, it is not realistic to hope that we will be able to come together in large groups, including traditional in-person classes, after our current period of limited operations. Therefore, courses will move online on a rolling basis to the fullest extent possible beginning Monday, March 23. In-person group educational experiences will have to be replaced with other forms or eliminated. We are committed to ensuring that every student approaching graduation will graduate, and we are committed to ensuring that any course that must be truncated will receive academic credit.
I am also further restricting access to a number of our buildings on our Albuquerque and branch campuses, including the Health Sciences Center (HSC). Until further notice, Johnson Gym and the Student Union Building will have access restricted to those employees who need to work within them to continue operations online. Zimmerman Library and other main campus and HSC library spaces are similarly restricted; a very full set of library services remain available online. The Dane Smith Hall facility will be available for students needing computer access. UNM will also be restricting access to classrooms. We will be working to reduce the number of students in on-campus housing, and campus food options will be limited to La Posada and the SRC Market for takeout only. Due to limited operations and the reduced number of personnel on site, most HSC buildings will be badge or key entry access only. If you should accidentally be locked out of your building and do not have someone to call to let you in, please contact UNM Police at (505) 277-2241.
Again, I should emphasize that UNM is not closing. We will continue striving to create a safe and healthy place for our students to learn, innovate and achieve, while shifting our focus to further developing and refining virtual learning environments and services.
There is no doubt these actions will prompt many questions, especially for our students. Please be assured that my leadership team and I are working hard to get you the answers and guidance you need as quickly and as accurately as possible. Further information regarding housing and classes will be sent to students shortly. Please also continue checking the University’s designated COVID-19 website for those updates and more information as it becomes available.
I can’t overemphasize my gratitude to all of you for your patience and community spirit, and for adapting so quickly during this unprecedented and ever-changing situation. A special thanks to our health care workers, custodians, police and front-line staff who continue to maintain a strong physical presence at the University for protecting the health and safety of our community and supporting the mission of the University.
Garnett S. Stokes
Please also check these department websites for specific updates for their areas:
- Accessibility Resource Center
- African American Student Services
- Career Services
- College Enrichment and Outreach Programs
- Community Engagement Center
- Dean of Students Office
- El Centro de la Raza
- Mentoring Institute
- Recreational Services
- Residence Life and Student Housing
- Student Activities
- Student Health and Counseling
- Student Union Building
- UNM Children's Campus